Refund Policy is a major part of any online service providing website and therefore, we always encourage our esteemed clients to read the site before they make up their mind to place final order. We have always given our best to our clients and we always try to ensure high quality of work as per their expectations, however, sometimes, they might have to claim for refund policy and if they have already go through this part of the site, this will be much easier for them to make a claim.
Any of our clients who shows his/her trust in us by getting our services can request for a refund in case our writers don’t turn out to be as per their expectation or cause them get some sort of disappointment. A client might notice plagiarism issues or get delivered after the deadline is over or any other situation that can bring him/her disappointment and in such cases, you need to report our quality control department that takes all such issues very seriously and takes immediate actions to address client complaints.
Once a client places an order on this website, our efficient marketing team immediately takes it into queue and forward it to one of the writers for initial analysis of the assignment that what are the requirement and how much time it will take for completion. After initial report, we immediately assign the task to most appropriate writer or team of writers whose responsibility is to deliver the task within a certain period of time without compromising quality and requirement of the client. However, if you still see something such as typing or grammatical errors or plagiarism issues, lack of research, ignoring initial instructions etc, you must report to the concerns department immediately.
Of course, it is our responsibility to deliver 100% satisfaction to our clients and therefore, we are always there to help them in every unfavorable condition. As a gesture of building good relationship with our clients, we offer them free revisions unless the issues are resolved. It is also important to note here that the free revision offer is only feasible when the complaints or claims are true.
We have a team of efficient and experienced writers who are responsible for evaluating complaints. If they find that the client is true in his/her claim, we assign the task of improvement to our best people who take the responsibly to ensure 100% satisfaction of the client, however, this would be possible only when the complaint is reported in less than 72 hours after the work is delivered.
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